FAQs

Frequently asked questions

ORDERS

How do I place an order on Grossbill ?

  1. Visit our website.
  2. Add the desired product to your cart.
  3. Follow the secure payment steps to finalize your order.

What payment methods do you accept ?

We accept credit card payments (Visa, MasterCard, American Express) as well as payments via PayPal.

What are the shipping costs ?

Delivery is free in our store, so don't worry about placing your order.

Can I change my order after I have placed it ?

Unfortunately, once an order has been confirmed, it can be difficult to make changes. Please contact our customer service team as soon as possible to discuss your options.

What is your returns policy ?

You may return a product in its original condition within 14 days of receipt. See our "Return Policy" page for details on return conditions, refunds and exchanges.

PRODUCTS

Is the GROSSBILL keyboard compatible with my device ?

The GROSSBILL keyboard is compatible with a wide range of devices, including smartphones, tablets, and computers running Android, Windows, and iOS operating systems.

How many devices can the keyboard connect to simultaneously ?

The GROSSBILL keyboard can connect to up to three devices simultaneously via Bluetooth, allowing for seamless switching between devices with just the touch of a button.

Is the keyboard easy to carry around ?

Yes, the GROSSBILL keyboard features a foldable and compact design, making it highly portable. It easily fits into pockets, bags, and backpacks, making it perfect for on-the-go use.

How long does the battery last on a single charge ?

The keyboard boasts an impressive battery life, offering over 50 hours of effective usage time on a single full charge. This ensures you can work or type for extended periods without worrying about running out of battery.

Are the keys comfortable to type on ?

Absolutely! The GROSSBILL keyboard features ultra-thin keys that provide a natural and comfortable typing experience. Whether you're typing emails, documents, or messages, you'll appreciate the tactile feedback and responsive keys.

What materials is the keyboard made of ?

The GROSSBILL keyboard features a premium construction, with a durable aluminum alloy housing that provides both strength and elegance. The stands are made of high-quality plastic, ensuring stability and durability.

Can the keyboard hold my device securely ?

Yes, the keyboard comes with discreet stands that securely hold and prop up your device, allowing for comfortable typing at the perfect viewing angle. Whether you're using a smartphone or a tablet, your device will stay in place while you type.

How easy is it to switch between devices ?

Switching between devices is effortless with the GROSSBILL keyboard. Simply press the designated button to switch between the connected devices, allowing you to seamlessly transition from one device to another without any hassle.

Any other questions ?

Our team is at your disposal, contact us on our "contact" page.